Quality

Not an afterthought but the foundation on which our business is built

Quality is a generic term often used flippantly by many businesses who boast its merits without being able to provide any substance. Thankfully the Arman Group are not such a company.

Every aspect of our business is dictated and affected by our Quality Management Systems. Our systems are robust and fully embedded and are applicable to every aspect of the processes we go through when dealing with our clients, from conceptual design to job completion.

Procurement
We only buy the best quality materials and our quality processes ensure that these materials at the very least, meets specifications and in most cases surpass them. Our suppliers are chosen specifically for their quality and their performance is constantly monitored.

Training
We are only as good as the contractors we employ and we offer dedicated training to ensure that all our workforce have the necessary expertise and knowledge to offer first class services.

Continual Improvement Programme
Our services, processes and training undergo a regular improvement programme to ensure that we constantly evolve and improve going forward. Our business never stays still.

Measurement & Audits
How can a company improve without measuring performance? Quite simply it can't. We constantly measure and audit our performance and set our business key performance indicators (KPI's) to ensure that you only receive the best possible performance from our services.